I have an unknown charge on my card at a local merchant that isn’t mine. I want to know the process of disputed charges.
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7
1-21-11
admin says:
By law, banks must investigate prepaid debit card disputes promptly within ten days of receiving a dispute notice from a cardholder. Included in the terms and conditions link of most prepaid card sites, information is provided on how to dispute a debit card charge. If you have a dispute, It is important that you contact the prepaid card financial institution as quickly as possible as monetary liability might increase from $50 to $500 should you wait more than two business days after learning of the loss or theft on a card. Fortunately, Visa and MasterCard, as well as many banks, no have “Zero Liability” policies that provide added consumer protection.
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This solution has been deemed correct by the post author
By law, banks must investigate prepaid debit card disputes promptly within ten days of receiving a dispute notice from a cardholder. Included in the terms and conditions link of most prepaid card sites, information is provided on how to dispute a debit card charge. If you have a dispute, It is important that you contact the prepaid card financial institution as quickly as possible as monetary liability might increase from $50 to $500 should you wait more than two business days after learning of the loss or theft on a card. Fortunately, Visa and MasterCard, as well as many banks, no have “Zero Liability” policies that provide added consumer protection.
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LikeDislikeBut if I have a disputed charge, how do I force my bank to start investigating it right away? Is there a form letter I need to use or something?
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